![]() To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. You may use the model cancellation form (but it is not obligatory for you to do so). You can do this by contacting us on +44 20 76 60 60 71 or via email at Please include details of your order to help us identify it. To exercise your right to cancel, you must inform us of your decision to cancel the relevant Product Contract by a clear statement (e.g., a letter sent by post or by email). The cancellation period in respect of products ordered by you will expire after 14 days from the day on which you acquire, or a third party other than the carrier indicated to us by you acquires, physical possession of the products. This right to cancel does not apply in the case of personalised products ordered by you or sealed items if they have been opened by you. This right, under the Consumer Contracts (Information, Cancellation and Charges) Regulations 2013, is explained in more detail in this section. You have the right to cancel a Product Contract within 14 days without giving any reason.
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